Shipping and Frequently Asked Questions

 

 

 

 
cd
Heading

Type in your Search Term

  1. How do I get my perishable food order shipped and how much does it cost?
  2. How do I get my non-perishable food order shipped and how much does it cost?
  3. Why doesn't COOYONsCajunCooking.com have "Other New Orleans / Cajun Products ?
  4. Who is COOYON?
  5. What is the difference between Cajun, New Orleans and Creole Cooking?
  6. When is the best time to come to New Orleans and Visit COOYON's Cajun Cooking?

How do I get my order shipped and how much does it cost?

SHIPPING INFO

COOYONsCajunCooking.com offers Overnight Fed Ex delivery from our supplier in Louisiana to the Contiguous United States, Alaska, and Hawaii.

We strongly recommend you send your package to a business address to insure delivery. Sending your package to a commercial address will also guarantee a speedy arrival.

 

We require that someone be at his or her home or office to receive and sign for shipment.

If someone is not there to receive the package causing it to not be delivered on time, we will not refund the cost of the product or the shipping charge. 

 

10 pound minimum on all orders.

 

Sorry, No C.O.D. orders accepted.

 

We ship Monday thru Thursday only. Orders placed on Friday, Saturday, or Sunday will be shipped on Monday for delivery on Tuesday. No Saturday or Sunday deliveries allowed. All orders placed after 12:00 P.M. Central Standard time will be shipped the following shipping day.

 

All packages are shipped Federal Express Overnight unless otherwise indicated. 

 

All products are shipped Frozen and packed in a special insulated box to ensure the freshness upon their arrival.

 

If you have questions regarding our shipping methods or policy, please email us at COOYON@imacajun.com. We’ll get back to you within 24 hours.
 

SHIPPING RATES

There are no hidden shipping costs, all prices include shipping. There is a $5.00 handling fee for all orders in the Contiguous United States. 
Orders to Alaska and Hawaii incur a $15.00 handling fee.

 

PERISHABLE FOODS

When ordering fresh foods, your total perishable order must be a minimum of 10 pounds (any combination of fresh foods). We use plenty of ice and a insulated box - a packaging combination that will insure your products arrive frozen and in excellent condition.

We encourage perishable orders to be delivered to a business or commercial address. COOYONsCajunCooking.com is not responsible or liable for deliveries where the customer is not available to receive the order. All perishable orders are final. If someone is not there to receive the package causing it to not be delivered on time, we will not refund the cost of the product or the shipping charge. 

EMAIL NOTIFICATION

After you shop and checkout, you will receive an email notification stating that your order is "Being Processed". We will then proceed to pick and pack your order for shipment. 

 

After your order has been shipped, you will receive an email notification stating that your order is "Shipped". Be ready for your order to arrive within 24 hours of this email notification.

 

You can check the status of your order at any time by checking the Order Status Page
 

TRACKING YOUR ORDER

You can check the status of your order at any time by checking the Order Status Page at FedEx
 

INTERNATIONAL ORDERS 

At this time, our shopping cart does not accept International orders. We ship to the Contiguous United States, Alaska and Hawaii Only.
 

BACK-ORDERS 

COOYONsCajunCooking.com Manufactures their own products therefore Backordered items are rare and temporary.

All product ordering pages have a live product status indicator. If the indicator says  Back Ordered that particular item is currently on backorder.

 

If any item in your order is backordered your entire order will be held until we can ship the entire order. All orders with currently backordered items in them are usually filled and shipped within 3-4 business days. You will receive an email confirmation the day your entire order is shipped.

 

 

Back to Top

How do I get my Non-Perishable Food Order Shipped and how much does it cost ?

COOYONsCajunCooking.com uses USPS Flat Rate Priority Shipping for all non-perishable food items. The cost for shipping is included in every price of the products. There are no hidden charges for shipping and there is a $5.00/handling fee for each order.

 

These are the Current USPS Rates and your order can be tracked at USPS website.

Priority Mail Flat Rate Options
  Price Size
Priority Mail Flat Rate Envelope $4.90 12-1/2" x 9-1/2"
Priority Mail Small Flat Rate Box $4.95 8-5/8" x 5-3/8" x 1-5/8"
Priority Mail Medium Flat Rate Box (FRB1) $10.70 11" x 8-1/2" x 5-1/2"
Priority Mail Medium Flat Rate Box (FRB2) $10.70 13-5/8" x 11-7/8" x 3-3/8"
Priority Mail Large Flat Rate Box (Domestic Addresses) $14.50 12" x 12" x 5-1/2"
Priority Mail Large Flat Rate Box (APO/FPO Destinations) $12.50 12" x 12" x 5-1/2"

Ths shipping charges are based on "Full Box" and may require more than one box for shipment. The charge is included with your purchase and is based on the following:

 

Flat Rate Shipping Method(s) and includes "Packaging Cost":
Based On:Count
 
Shipping Method:
Standard Flat Rate Shipping
 
Delivery time:

Shipping Rates:
From

# Items

To

# Items

Rate(USD)
1 5 5.50
6 10 11.00
11 15 15.00
16 20 22.50
21 and up 45.00

 

 

 

Back to Top

Why doesn't COOYONsCajunCooking.com have "Other New Orleans / Cajun Products and Novelty Items Such as TEE Shirts, etc. ?

Actually, WE DO. As we will continue working to update our website to include many Louisiana, New Orleans, Local and Other Cajun products, we hope you come back and take a look. We are keeping our webmaster busy with the "Online Ordering Page" for these additional items for your convenience and hope to have it up soon. Thanks for asking and keep an eye open for that new web page.

 

Currently, we are have on an "Online List" that can be downloaded by everyone to see what is available. This list will continue to grow with all types of products for your availability. There is a phone number on the list to call if you are interested in ordering any of these products with our service representative.

Back to Top

Who is COOYON?

Glad you asked.

 

COOYON is a Cajun Cook and Storyteller. He has over 25 years cooking "Cajun Comfort Foods" and Original Authentic "Acadian" Cajun foods from the south central Louisiana area. At the young age of 6, COOYON's Mother started him cooking his own breakfast with a simple dish called Pan Pan Do (a variation of what people know as French Toast). He has been cooking since then and has over 20 years of event and competition cooking. The cooking is good, but, if you ever get a chance to see COOYON cook, it is an experience in itself. He shows the basics of Cajun cooking, talks and helps people take that basic to what their unique tastes are. COOYON believes that everyone can cook and everyone has individual tastes that contribute to their own special way of cooking. COOYON also takes that cooking basics demonstration and turns it into a Cajun Show of comedy, stories, history and experiences he has had in his life.

 

By the way, COOYON tells everyone that "COOYON is Cajun French for Village Idiot and Mentally Handicapped", which is an upgrade to the real "French" translation.  (not true, it means you are a little crazy)

 

To best describe COOYON in one of his cooking demonstrations, he is a cross between Justin Wilson and Johnny Carson. One of his best friends is a Black Comic that COOYON describes as his Black Ed McMahon, when they are together doing a demonstration. One of his stage stories is - "I need a bottle of beer to get the Rum Sauce right. He takes a big sip and says "that'l Help Make it right". Great show for those that get to witness and interact with COOYON.

 

Back to Top


What is the difference between Cajun, New Orleans and Creole Cooking ?

Creole Cooking

According to Louisiana Chef John Folse, Creole cooking is representative of the variety of ethnic backgrounds that Creoles enjoy, with French, Spanish, German and Italian cooking influences readily apparent. Gumbo, for example, is a Louisiana tradition whose origins are based in the French soup, Bouillabaisse. The Spanish contributed spice to Creole food, as well as paella, the rice dish which evolved to become another of the region's favorites, Jambalaya. Ancestral Germans brought pigs, chickens, and cattle to the region, which provided a regular supply of ingredients that are now considered staples in Creole cuisine -- milk, butter, and sausage. Native Americans introduced new settlers to local produce such as corn, as well as other ingredients like sassafras leaves (which, when ground, makes filé powder) and bay leaves. Africans contributed "kin gumbo " (okra), which they brought with them to the new land. Each ethnic group made a contribution in the form of ingredients and cooking methods, which have together created one of the most unique and flavorful cuisines in the world. Creole dishes are typically thought to be more "aristocratic" or "continental" than Cajun cuisine, using local produce in combination with other ingredients that were not originally found in Louisiana.

 

Cajun Cooking

Cajun cooking also reflects a strong heritage -- specifically, the ability of the Acadians to creatively "make do" with what little they had. By the time they made it to Louisiana, the Cajuns had acquired a vast amount of knowledge, skill and experience in the art of basic survival, which led to the creation of a purely local cuisine, using ingredients that were native to the region.

Cajuns made their homes in the swamps and bayous in the southern part of Louisiana, where an abundant supply of fish, shellfish, and wild game became their dietary staples. In Louisiana, as in Nova Scotia, Acadians befriended local Native Americans and took advantage of the many lessons they were able to learn about local ingredients and how to use them.

The Cajun's black iron pots were filled with a variety of seafood, wild game, wild vegetation, and herbs gathered from the area's woods and waters to create simple, one-pot meals such as soups and stews, fricassees, and, of course, like the Creoles, gumbos and jambalayas. The trademark of a Cajun meal? One pot, hearty, often spicy-hot...and no two recipes the same!

 

New Orleans Cooking

New Orleans Cooking also reflects a unique blending of "Cajun and Creole" technique and ingredients. It sometimes is called "Cajun-Creole" and came out of the restaurants that have unique dishes they have produced from this long standing influence of both ways of cooking. Some call it "Tourist Food" while others call it other things than it is called on the menu. The New Orleans food, is unique to New Orleans and Cajun food is typically unique to the local area that it is being prepared.

 

Despite popular misconception, New Orleans is not a Cajun city, though many Cajuns live there. The people, culture and cuisine of New Orleans are strongly Creole, and have a long and distinguished history in the city going back to its founding.

 

Best example of the difference is a Gumbo - Cajuns have 3 types - Dark Roux, File' and Okra. While the Roux Gumbo does not include Okra. The Okra Gumbo does not include roux. Cajuns use a dark roux to thicken up their Gumbo, while Creole will mix the roux and okra to thicken up the Gumbo. File' Gumbo is as it says, File' is added to thicken up the broth. While Cajun's make a great Okra Gumbo, they start out smothering the Okra until the slime produced from the Okra is all but gone and caramelized on the bottom of the pot... This is the Okra Gumbo Roux for Cajuns and they typically use seafood in the Okra Gumbo's. Tomato is sometimes added to the Roux Gumbo, and almost always added to the Okra Gumbo.

Back to Top

When is the best time to come to New Orleans and Visit COOYON's Cajun Cooking... ?

In my humble opinion, I think the LOW TOURIST TIMES are the best experience you can have in New Orleans. There is s distinct cycle of the influx of people. It is also very costs savings to use those times to plan a trip to New Orleans.

 

The cycles run:

 

January to Mid February - Weather is unpredictable and there is not a huge influx of people

 

Mid February to May - Weather is the most comfortable of the year. Most of the tourist come during this time and the best hotel prices are from Monday thru Thursday. There are most of the fest's and always a crowd somewhere. Conventions are typically scheduled during this timeframe also.

 

May to Early September - This is the slow period for tourism in New Orleans. The weather is unpredictable, it is somewhat hot and humid most of the time, and if you are looking for crowds - there are not many. The Bourbon Street traffic is at it's slowest, but still has the sizable crowd as compared to the rest of the city. Hotel, tours, shows, pretty much everything is at it's lowest price of the entire year. Great time to save money and get to see the real "Local New Orleans", instead of the prepared tourist stuff. IT is a truly unique experience for those that want to see the "Real New Orleans". There is a great deal out there on www.wheretoeatinneworleans.com that offers a package for this timeframe. YES, COOYON's Cajun Cooking is in the tour, of course with other places that offer a "Taste of New Orleans" included in the package. COOYON's is one stop on the trip and we will be serving "Cajun Party Link Boudin" to the attendee's. I believe the package deal is offered from April to August. GO CHECK THAT OUT... There is plenty to still do in New Orleans and always something going on, all the time. You may get to see COOYON on stage at one of the places on Bourbon Street.

 

September to November - There is a return of tourism. The short term bump is due to the cooler weather and end of Hurricane season. This is the 2nd biggest time in the year for New Orleans. Of course, there are fest's and lots of things planned for everyone that visits during this time. Satchmo Fest, Seafood Fest, Essence Fest, Cajun Classic Fest, Tale of the Cocktail, and many more things to do, see and experience. Again, the best hotel prices are from Monday thru Thursday.

Back to Top